SLIC Solutions for Conflict

In a world filled with conflict, manipulation, and boundary-pushing behavior, SLIC Solutions for Conflict offers a calm and practical guide for addressing high-conflict behavior.

Drawing on decades of experience with high-conflict personalities, Bill Eddy, LCSW, Esq., and Ekaterina Ricci, MDR, MLS, present the 2½-step SLIC Solutions™ method: Setting Limits and Imposing Consequences. This approach helps you respond with confidence—replacing passive tolerance or reactive aggression with firm, respectful boundaries.

Whether you're dealing with narcissists, workplace bullies, difficult relatives, or escalating community tensions, SLIC Solutions equips you with the tools to be assertive without being aggressive, to protect your peace, and to strengthen the social fabric around you. With calm authority, it empowers readers to become more confident limit-setters—helping make families, organizations, and communities safer and more respectful places for all.

You'll learn five key questions to help ensure your consequences are realistic and effective. With real-world examples from families, workplaces, courtrooms, and communities, this book provides actionable strategies to regain control in even the most challenging situations.

SLIC Solutions™ is the fourth core method in the internationally respected CARS Method® of conflict resolution—alongside Connecting (EAR Statements™), Analyzing options, and Responding (BIFF Response®). With clarity and compassion, this book shows how to communicate boundaries, follow through, and preserve relationships—without falling into manipulation traps.

SLIC Solutions is often the most important skill. High conflict people tend to be the people who can't stop themselves from offensive or harmful behavior, so others need to stop them. This technique can be used with anyone in your life and can be learned at almost any age.

Assert without aggression. Protect your peace. Strengthen your community.